Software Maintenance

Annual Maintenance Agreements are available for all GOFF Concepts standard software purchases. Details on Coverage, Pricing, and Terms and Conditions are presented below.

Coverage:
  • Free minor version updates.
  • Free major version upgrades.
  • Free technical support provided by phone or e-mail.

Pricing:
Annual Maintenance Agreements can be purchased in 1 year increments at 30% ($1000 minimum) of the invoice price.

Terms and Conditions:

Eligibility: Must be purchased at the time of sale. Maintenance will not be obtainable any time thereafter.

Renewal: The Agreement renews automatically on the renewal date. If a response is not received within 30 days, the Agreement will be considered canceled.

Cancellation: The Agreement can be cancelled at any time in writing by e-mail or letter. In case of cancellation, GOFF Concepts will not pro-rate or issue any refunds for any unused time on this agreement. There is no grace period for cancellations.